Being overcharged, not feeling appreciated, and jumping through hoops are symptoms that 80 % of Australians face when having to deal with the norm.
It's always been the same. Owning a home means going to the bank for a loan. At their discretion you were validated and under their conditions you were paying them a decent premium for 30 years
We asked the simple questions—how can we help Australians? How do they get a better deal? How do they feel valued as a customer, and recognised for their investments? How can they get faster approvals, or explore better alternatives?
It's time the power shifted from the banks to the customer. With so many options in the market, it's no longer a privilege to pay off a property, it's a choice. A choice that gives the control back to the customer, the way it should be.
If you've been with a bank for years, ask yourself why?