Meet Matt & Zanthe
Matt and Zanthe refinanced their home to remove a parental guarantor and get a better bank and broker experience. They expected a long, drawn-out and arduous process based on their previous experience.
“Our first home purchase left us nervous when it came to refinancing. We wanted to ensure we had the best deal and a seamless experience. We trusted (hoped) that a broker (not a bank) would deliver this for us” ~ Zanthe
We listened to Matt and Zanthe’s concerns and discussed their goals and intentions for the refinancing of the property.
“HoLo provided open, honest advice to help us achieve these outcomes and brilliant customer service. The communication was phenomenal and we were blown away by how quickly we were able to refinance” ~ Matt
Matt and Zanthe booked an online chat with us to talk everything over and ask questions. Once they made their decision we were able to simply manage the process online from there.
By logging onto their own personal dashboard, they could easily find what was affordable and achievable including what rates were available. They simply uploaded their documents when they were ready.
“The offer, experience and outcome far exceeded our expectations and we continue to stay in touch months later” ~ Zanthe
Since our first chat, with our help, Matt and Zanthe have been able to do a few more renovations which have been recognised through a new property valuation. Congrats guys! We hope you are still loving all the improvements!